Shipping & Return Policy
We offer a variety of shipping options at checkout, for both domestic and international customers.
For orders shipped to destinations within the United States, our standard delivery method is USPS. All orders will be shipped within 2 business days, pending credit-card verification. Expedited shipping is available for an additional charge.
International orders are shipped via USPS Priority Mail. Expedited shipping is available for an additional charge.
Please note that all international packages may be subject to additional customs, duties, or other fees. We don’t have control over these fees—they are calculated by each country’s customs department—and, unfortunately, we cannot not be responsible for them.
Please also be aware that international packages may be delayed due to customs. Feel free to email firstname.lastname@example.org if you have any other questions.
We accept returns on eligible orders that are received within 21 days from the day the order was placed. All returns must be unused and include all original packaging. Please note that original shipping charges are non-refundable. Once we’ve received the item(s), we’ll process your refund within 5-7 business days, and shoot you an email to let you know. Feel free to email us at email@example.com if you have any questions.
RETURN TO SENDER
We’re happy to ship packages that are returned to our warehouse back to you—we just ask that you pay for shipping. Please email firstname.lastname@example.org to start the process and let us know if you prefer to have it sent to a different address or if you have any questions. We’d hate for you to miss it again!
NEED MORE HELP?
Contact us with any questions at email@example.com. We’re here to help!